Terms of Service

Effective date: November 11, 2026

Last updated: November 11, 2026

Agreement and definitions

These Terms of Service ("Terms") are an agreement between you and Nihal Murmu, an individual operating under the name Mellobase ("Mellobase", "we", "us", or "our"). By creating an account or using mellobase.com and its related services (the "Service"), you agree to these Terms. Our Privacy Policy explains how we handle personal information.

Mellobase provides tools for creators to build, manage, and share professional profiles, including information and analytics from connected platforms. If you do not agree to these Terms, do not use the Service.

Eligibility and accounts

You must be at least 18 years old to use the Service. You must provide accurate information, keep your account secure, and be authorized to connect any third-party account you use with Mellobase. You are responsible for activity conducted through your account. You must not impersonate another person or create a profile that falsely claims someone else's identity.

Acceptable use

We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for lawful personal and commercial purposes, subject to these Terms.

You must not use the Service to publish content without the necessary rights or permission; infringe intellectual property or privacy rights; mislead or impersonate others; harass, threaten, or exploit others; distribute malware; interfere with Service security or availability; access accounts or information without authorization; scrape or collect information through unauthorized automated means; or otherwise violate applicable law.

Creator content and public profiles

You retain the rights you hold in content you submit. You grant Mellobase a non-exclusive, worldwide, royalty-free license to host, store, process, reproduce, and display your submitted content as necessary to operate the Service and make profiles you choose to publish accessible to others. This permission includes using service providers to host or deliver the content. It does not transfer ownership to Mellobase, and it does not override rights or terms applicable to third-party content or platform data.

You are responsible for the accuracy and legality of information you submit, including contact information relating to another person, and for having the necessary rights and permissions to publish it. Public profiles may be copied, linked to, or indexed by others; Mellobase cannot control copies made outside the Service. We may restrict or remove content that violates these Terms or applicable law.

Third-party integrations

Some features depend on external services, including Instagram and Google. You must be entitled to connect an external account and comply with the provider's applicable terms and permissions.

External providers may change, restrict, or discontinue their APIs, data, or services. Mellobase may modify, suspend, or remove an integration or a feature that depends on it. We do not guarantee continuous access to external services, uninterrupted synchronization, or the continued availability of any particular provider data.

We handle information obtained through integrations as described in our Privacy Policy. Disconnecting Instagram stops future authorized synchronization but does not itself erase information previously collected. You may request deletion using the process in our Data Deletion instructions.

Mellobase is not affiliated with, sponsored by, or endorsed by Meta, Instagram, Google, or other external platforms unless we expressly state otherwise.

Analytics and information accuracy

Mellobase presents information obtained from connected platforms and metrics calculated from that information. Provider information may be delayed, incomplete, unavailable, or revised. Calculated metrics may use different methods or definitions from figures shown directly by the provider.

A "verified" label means the indicated information was obtained through an authorized platform connection; it does not mean Mellobase independently audited or guaranteed that information. Creator-submitted information may be self-reported. You are responsible for evaluating information before relying on it for a business decision, and Mellobase does not guarantee a particular commercial outcome.

Intellectual property and content complaints

The Service's software, branding, logos, and design are owned by Mellobase or its licensors and protected by applicable intellectual property laws. These Terms do not grant rights to Mellobase trademarks or other protected materials except as necessary to use the Service.

If you believe content on Mellobase infringes your rights or is otherwise unlawful, send a report to legal@mellobase.com identifying the content, the relevant URL, your contact information, and the reason for your report. For copyright complaints, identify the copyrighted work and your authority to report the alleged infringement. We may seek additional information and will review, restrict, or remove content where appropriate or required by applicable law. If your content is removed, you may contact us to contest the decision.

Service availability and changes

We provide the Service on an evolving basis and may change, suspend, or discontinue features for technical, security, legal, or business reasons. We may notify users of material changes when reasonably possible or required by law. We do not guarantee that any specific feature or integration will remain available indefinitely.

Account suspension and termination

You may request deletion of your account as described in our Privacy Policy and Data Deletion instructions.

We may suspend or terminate accounts or restrict access when reasonably necessary to address violations of these Terms, suspected abuse, security risks, applicable legal requirements, or requirements of service providers or integrated platforms. We will provide notice where appropriate and legally permitted.

Warranties and limitation of liability

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, we make no warranties about uninterrupted availability or the accuracy or suitability of information presented through the Service.

To the maximum extent permitted by applicable law, Mellobase is not liable for indirect, incidental, special, or consequential damages arising from use of, or inability to use, the Service. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Governing law and disputes

These Terms are governed by the laws of India. Subject to applicable law and any mandatory rights or remedies available to users, disputes arising from these Terms will be subject to the jurisdiction of the competent courts in Hyderabad, Telangana, India.

Changes to these Terms

We may update these Terms to reflect changes to the Service or applicable requirements. We will update the date above and notify users of material changes where appropriate or required by law. Your continued use of the Service after revised Terms take effect constitutes acceptance of those Terms to the extent permitted by law.

Contact

Legal and content complaints: legal@mellobase.com

Support: support@mellobase.com